Arrow Electronics and IBM look to reinvent airport operations

1 min read

Arrow Electronics has announced the launch of the Smart Airport Asset Management Solution, an IoT solution co-created with IBM and intended to help airport operators improve services.

Based on IoT sensors and gateways designed and sourced by Arrow and IBM's Watson IoT Platform, and Maximo Enterprise Asset Management software, the solution provides airport operators with improved operational insights and maintenance of equipment to avoid downtime and improve the experience of travellers.

“Over seven billion passengers fly every year, so creating smart airports is smart business,” said Aiden Mitchell, vice president of IoT for Arrow. “This solution we have developed with our suppliers will help improve the customer experience and demonstrates the model that IBM and Arrow are implementing across the relationships at the heart of IoT.”

The Smart Airport Asset Management Solution collects data such as temperature, vibration and motor fluid levels from sensors on motors and other moving parts in escalators, moving walkways and baggage handling systems. Sensors are also deployed on portable water cabinets to measure temperature, open/closed door, water flow and leakage to determine if the cabinet is functional. The solution resolves frequent operational challenges that most negatively impact travellers according to an Airport Service Quality report fom the Airport Council International.

Data is collected from the sensors connected to wireless gateways, and then consolidated and analysed on the IBM Watson IoT Platform. IBM's Maximo portfolio creates an efficient asset management process using the collected data to drive workflows, resource allocation, and provides analytics to assess the health of assets to guide scheduled and unscheduled maintenance.

“Harnessing data and analytics, this end-to-end IoT solution enables airports to improve the performance of key assets that directly impact customer experience,” explained Adriana Robinson, vice president, IBM Watson IoT. “This will allow maintenance teams to predict airport facility equipment failure and create proactive maintenance workflows.”