According to Hager, the automated chat bot, known as‘Reg’, is an industry- first and can be found on Hager’s Regs Live Facebook page.
Ian Smith, Marketing Manager for Hager, said: “As our industry enters a period of significant change, it’s important we, as manufacturers and distributors, are able to help electrical contractors to successfully navigate this change.
“Our automated chatbot, Reg, will be on hand 24/7 to provide contractors with technical support on the 18thEdition, all of which has been developed alongside our in-house Regs Live team.
“Social media is a powerful communication tool, so by combining the reach of Facebook, together with our industry-first automated chat bot, we will be providing ongoing support to contractors to ensure the transition to the 18thEdition is a smooth one.”
Hager is also taking its ‘Regs Live’ initiative out on the road during the year which aims at providing the industry with a full working understanding of the changes once the new regulations come into full force on January 1, 2019.
To ask Reg a question, click here.
