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No pain, no gain

Will the burgeoning VoIP sector create opportunity for all? By Philip Ling

There is something sardonic about the increasing level of complexity involved in making things simpler. Removing the complexity at the surface requires a commensurately higher amount of complexity underneath, but that simplicity is fundamental because it is invariably coupled with an increased number of features.
Take telephony, for example. Not only is 3G presenting problems, but the shift towards packets in general also seems to be creating all sorts of headaches. But there is little evidence to suggest that these obstacles –however large they may appear – are big enough to resist even the small amount of momentum voice over IP (VoIP) has so far worked up.
And to be honest, that isn’t a lot. In fact, it is less than was hoped for, especially by the vendors operating in this area (see the accompanying feature on page xx for more). But VoIP is here and it is becoming more widely used. So, given the potential, what is involved in designing a VoIP enabled ’phone?

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Vanessa Knivett

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