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Evolution of Monitoring and Planning System delivers revolution in Quality, OTD and Productivity

Contract Electronics Manufacturer Cogent Technology has revolutionised the way in which it does business. Following 2 years of development, beginning with a detailed E2E process mapping exercise, MaPS was launched! This has brought some immediate customer benefits…

As an ISO 9001, 13485 and 14001 certified CEM based in Suffolk, Cogent has been trading for over 30 years and has seen many different systems, processes and procedures evolve during that time.From paper to computer based systems; none of which fully encapsulated the needs of their organisation, sound familiar?

In 2014 the management team took a step back and performed an end to end review of the business.What started out as a way of ‘knitting’ other systems together quickly developed into a fully centralised, integrated monitoring and planning system they branded MaPS which is now completely embedded into the organisation and central to everything they do.

MaPS in its entirety was engineered to mirror Cogent’s processes, which in turn have been adapted to harness the power of a fully joined up system.Having a system that interfaces with an off the shelf CRM and MRP system, and runs the length and breadth of the organisation, allows total visibility of performance; from quote turnaround timescales to on time delivery performance and KPI’s.This visibility extends to displays throughout the factory for everyone to see, empowering individuals to take action.

MaPS is a revolution in quality by embedding QMS systems, productivity and consequently on time delivery, bringing benefits to the company, its stakeholders and most importantly, its customers.

Since being Powered by MaPS Cogent Technology has witnessed;

  • >97% overall on time delivery performance, including NPI
  • >99%on time delivery for Series production
  • Increased productivity
  • Unsurpassed Audit Performance
  • Zero customer complaints in 18 months

If you would like more information on Cogent Technology and MaPS, please visit

Cogent Technology Ltd

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