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Laird Connectivity partners with Memfault to offer device observability platform

Laird Connectivity and Memfault have announced that they will offer integrated, no-cost access to remote debugging, continuous monitoring, and firmware update platform capabilities to developers.

Laird Connectivity, a specialist in wireless technology, and cloud-based connected device observability specialist, Memfault, have said that they will give developers using the Pinnacle 100 low-power cellular socket modem and Sentrius MG100 LTE-M/NB-IoT/Bluetooth gateway integrated access to the Memfault remote debugging, continuous monitoring, and firmware update platform.

The integration of the Memfault SDK will provide Laird customers with free access to all of the features of the Memfault platform. This access will enable them to accelerate product development as well as easily monitor and update products after release.

Memfault’s observability platform allows developers to remotely monitor the health of their devices and analyse software issues in both the Pinnacle 100 and MG100 Gateway designs. Memfault’s out-of-the-box remote debugging, monitoring, and updating features will mean that developers wil have the ability to act proactively, significantly reducing costs and saving time. This is especially useful for those who have products mass deployed or in remote locations. In the MG100 and Pinnacle 100, reboot reasons, core dumps on crashes, and statistics like LTE signal strength are tracked.

“By partnering with Memfault, we enable our customers to gather valuable insights both during development and while end devices are deployed in the field,” said Jonathan Kaye, senior product director at Laird Connectivity. “Recent Memfault momentum, like their Nordic Semiconductor partnership and their critical role in the Zephyr project, speak to the company’s expanding presence in the connected device ecosystem, which made the choice to work with them an easy one.”

By signing up for Memfault - which involves a simple one-click process to create an account and immediately start monitoring firmware on the MG100 or Pinnacle 100 - when a fault occurs, Laird developers receive notifications directly through Memfault’s intuitive cloud portal.

Memfault’s fleet-wide fault aggregation techniques show the occurrence of a specific fault across the entire population of devices, making developers aware of any issues.

The frequency of occurrence, number of affected devices, and timeline allow developers to identify if a specific device or software update could result in a fault and the potential impact of that fault. This allows developers to locate the root cause of the issue and push an OTA update to fix it with Memfault.

Device monitoring and fleet-level metrics enable developers to debug and update devices from one platform, reduce the time to resolve issues and lowers both engineering and support overheads.

Author
Neil Tyler

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