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Electro Rent launches MyER Customer Portal

Electro Rent, a provider of test and technology solutions and services, has announced the launch of the MyER Portal digital platform to enable customers to manage contracts and have better visibility of their asset base.

The portal has been designed to help customers improve their testing operations and ensure teams always have access to the equipment and information they need. It encompasses everything needed for simple and easy contract and asset management, in one central place. Via this highly-intuitive, multi-faceted online tool, managers, test engineers and purchasing staff will now be able to fully align their test equipment assets with ongoing demands.

Key information about rental and purchase contracts, asset details and documentation plus their whereabouts can all be rapidly retrieved. As a consequence, appropriate actions can be taken directly online, such as extending rental contracts, requesting calibration and assign assets to projects and cost centres. This approach, according to Electro Rent, will help to safeguard against contract end dates being missed and ensures that asset visibility and sharing remains at the highest levels. By knowing where assets are located and required, it is possible to avoid keeping them at a location for longer than necessary and means that it can be reassigned to other projects instead.

Using the MyER Portal, customers can also create, save and download reports with scope to modify how the data is viewed on the screen to suit their specific requirements. Customers will also be able to add their owned assets for a full view of their entire inventory. The portal will be available to Electro Rent customers globally, at no extra cost.

“Our growing digital offering, under the MyER portfolio, has gained a lot of praise from our customer base” said David Briskman, Chief Information Officer (CIO) at Electro Rent. “It covers everything from e-commerce elements right through to a punch-out catalogue that customers can integrate directly into their internal procurement system.

"Now, with the addition of the MyER Portal, customers can simplify the whole contract management process and have all their test equipment information at their fingertips. As companies are increasingly choosing rental as a flexible sourcing option, Electro Rent customers will be much better positioned to make well-informed decisions about their testing activities.”

Author
Neil Tyler

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