comment on this article

Chat bot designed to help engineers navigate 18th Edition of IET Wiring Regulations

Credit: Hager

Following the publication of the 18th Edition of the IET Wiring Regulations, electronics manufacturer and distributor, Hager, has launched a Facebook chat bot designed to keep electrical professionals up to speed with the changes.

According to Hager, the automated chat bot, known as‘Reg’, is an industry- first and can be found on Hager’s Regs Live Facebook page.

Ian Smith, Marketing Manager for Hager, said: “As our industry enters a period of significant change, it’s important we, as manufacturers and distributors, are able to help electrical contractors to successfully navigate this change.

“Our automated chatbot, Reg, will be on hand 24/7 to provide contractors with technical support on the 18thEdition, all of which has been developed alongside our in-house Regs Live team.

“Social media is a powerful communication tool, so by combining the reach of Facebook, together with our industry-first automated chat bot, we will be providing ongoing support to contractors to ensure the transition to the 18thEdition is a smooth one.”

Hager is also taking its ‘Regs Live’ initiative out on the road during the year which aims at providing the industry with a full working understanding of the changes once the new regulations come into full force on January 1, 2019.

To ask Reg a question, click here.

Author
Bethan Grylls

Comment on this article


This material is protected by MA Business copyright See Terms and Conditions. One-off usage is permitted but bulk copying is not. For multiple copies contact the sales team.

What you think about this article:


Add your comments

Name
 
Email
 
Comments
 

Your comments/feedback may be edited prior to publishing. Not all entries will be published.
Please view our Terms and Conditions before leaving a comment.

Related Articles